1. Go to where the NBN NTD is located, it will look similar to one of the three pictures depending on the type of NTD you have


    A.





    B. 





    C.





    2A. If your NTD set up is like picture A all you need to do is turn the power off at the wall, wait 30 seconds and turn it back on.


    2B. If your NTD set up is like picture B you will need to take the cover off the NTD and disconnect the power from it, you can take the cover off by Pressing the two clips A to release the cover. Lift the cover at an angle to remove B



    Once the cover is off unplug the power cable that is running from the battery backup into the NTD then wait 30 seconds and plug it back in and put the cover back on, while doing this make sure you do not touch the green cable in the NTD






    2C. If your NTD set up is like picture C all you need to do is unplug the cable leading from the battery backup to the NTD, wait 30 seconds and plug it back in.